All artwork is shipped via USPS, in an archival plastic sleeve and flat paperboard mailer or box. All Priority Mail packages include signature delivery confirmation so you must be present at the time of delivery to sign for your package. Shipping Insurance is required to be purchased separately for cart subtotals above $50 (before tax). For cart subtotals of $50 or less, shipping insurance is included for Priority Mail. If you select First Class as your shipping method you waive any right to insurance reimbursement (if under $50) or delivery confirmation as it is not included.
If item arrives damaged, a claim will be filed for reimbursement if you have insurance. I cannot guarantee that a refund will be issued, that is up to USPS. If item is missing, I will contact USPS to try to track down your package. I am not able to personally issue a refund for lost or stolen artwork. I will not be held liable for anything that occurs to your order once it is shipped, however I will do everything I can to support the safe delivery of your order and resolve any issues that have arisen during the shipping and delivery process.
Returns or exchanges of artwork are not accepted. I am available for any questions or concerns that you may have before purchasing, so please do not hesitate to reach out and I will respond to you asap.
contact: haus@briannalamar.com